Features How It Works Pricing Meet the Founder FAQ Book a Demo
  AI Phone Agent · Built for UK Restaurants

Your busiest employee.
The one you'll never pay.

The AI phone agent that answers every call — taking full orders, booking tables, and handling enquiries. 24/7.

AI agent active   Powered by Gemini
Watch Order Flow take a real order
The Real Problem

Right now, your phone is ringing.

And someone just stopped cooking to answer it. Every call during service pulls a member of your team off the floor — away from customers, away from the kitchen, away from the job they're actually there to do.

Chef on phone during busy kitchen service
1–2 min
Average wait time
At peak hours. Customers won't wait longer than that.
%
Won't call back
They hang up and order from a competitor instead.
1–2 staff
Off the floor
Pulled away every time the phone rings during service.
24/7
AI coverage
Even when you're closed. Bookings taken overnight.
Features

Everything your front-of-house does. Without the headcount.

Order Flow handles the phone so your team can focus on making great food.

📞

Answers 24/7

Never miss a call again. Order Flow picks up day and night, even when you're closed.

🥡

Takes Full Orders

Captures the complete order accurately every time. No mishearing, no rushing, no mistakes.

📅

Books Tables

Manages reservations without tying up your staff. Instant confirmations, zero back-and-forth.

💬

SMS Confirmations

Customers get an instant text confirming their order or booking. No uncertainty.

💳

Pay by Link

Secure payment link sent via SMS. Orders paid before they're prepared. Cuts no-shows.

🔁

Transfers to Human

Complaints or special requests? The call transfers seamlessly to your team. You set the rules.

How It Works

Up and running in minutes.

No new hardware, no complicated setup. If you have a phone number, you're ready to go.

01

Customer calls your restaurant as normal

Nothing changes for the customer. They dial your existing number — Order Flow picks up immediately.

02

Order Flow takes the order and sends an SMS

The AI handles the full conversation naturally — polite, accurate, and fast. Instant confirmation by text.

03

You receive the order, payment sorted

Orders land straight in your kitchen. Payment collected upfront via SMS link, or the customer pays on collection.

Busy restaurant kitchen with chefs focused on cooking
Your kitchen, running the way it should. Staff cooking — not stuck answering phones.
See It In Action

A real call. A real order. Start to finish.

What Our Partners Say

Early kitchens, honest feedback.

The technology is very impressive. I believe in the future something similar will be in every restaurant and takeaway in the country.

OwnerRadhuni Lounge, Buckinghamshire

The idea behind Order Flow is exactly what the industry needs. Every restaurant I know struggles with the same phone problem. This is the solution.

OwnerCoco Tamarind, Buckinghamshire
What Your Customer Receives

Confirmed in seconds. Paid before you start cooking.

Every order triggers an instant SMS with the full summary and a secure payment link. No chasing. No uncertainty.

9:41●●●
🍛
Radhuni Lounge
Order confirmation
Hi Toby, your order from Radhuni Lounge is confirmed ✅ 1x Chicken Tikka Masala 1x Garlic Naan  ·  1x Pilau Rice Total: £24.50  ·  Collection: ~25 mins Pay now: order-flow.co.uk/pay/1042 Reply CANCEL ORDER to cancel
Delivered · Just now

Customer receives this within seconds of placing their order

Pricing

Simple pricing. No surprises.

No hidden fees. No long contracts. Cancel anytime.

The alternative
~£1,100 /month (part-time employee)
  • + National Insurance on top
  • + Holiday & sick pay
  • + Recruiting and training
  • One call at a time. Calls in sick.
Not recommended
✦ 2 weeks free
Pay Per Order
3.5%/order

After your free trial. No commitment.

  • AI phone agent
  • SMS confirmations
  • Pay-by-link
  • Table bookings
  • Human transfer
  • 24/7 coverage
  • Your existing number
  • Setup included

Best for restaurants with lower call volume.

Start Free Trial

No commitment · Cancel anytime

Popular ✦ 2 weeks free
Flat Rate
£249/month

After your free trial. No commitment.

  • Everything in Pay Per Order
  • Unlimited orders
  • Priority support
  • Custom AI voice
  • Up to 3 locations
  • Regular system updates

Best for busy restaurants with high phone volume.

Start Free Trial

No commitment · Cancel anytime

Toby Graham, Founder of Order Flow
Meet the Founder

I saw this problem at 16.
I built the solution at 17.

Working weekend shifts at a busy restaurant, I watched two staff members spend every shift on the phone — just taking orders. Not cooking. Not serving. Just answering calls. The customers inside couldn't get served. I was bar staff and still ended up taking table orders because nobody else could get there.

That question — "why is the phone still doing this to restaurants?" — became Order Flow.

Book a Demo →
Book a Demo

See Order Flow in your restaurant.

Book a free 15-minute demo. No commitment, no pressure.

  • Live demo of the AI taking a real order
  • Setup walkthrough for your restaurant
  • Honest answers to any questions
FAQ

Questions? Answers.

Most restaurants are up and running within 72 hours. We configure everything — menu, hours, preferences. No hardware needed.

No. Order Flow uses advanced voice AI that sounds natural. Customers often don't realise they're speaking to AI.

It confirms every order back before submitting and sends an SMS summary. Accuracy is higher than most staff during rush.

Yes — tailored to your exact menu, pricing, hours, and special rules. It works like your best staff member.

The AI seamlessly transfers the call to your team. You set the rules for when it hands over.

No. Works with your existing number. Nothing changes for the customer.