Features How It Works Pricing FAQ Book a Demo
AI Phone Agent · Built for UK Restaurants

Your busiest employee.
The one you'll never pay.

Order Flow is the AI phone agent that answers every call for your restaurant — taking full takeaway orders, booking tables, and handling enquiries, 24/7.

AI agent active
Watch Order Flow take a real order
24/7
Always On
< 2s
Answer Time
Simultaneous Calls
UK
Restaurants & Takeaways
The Real Problem

Your team is stuck on the phone.

Every phone call during service pulls someone away from cooking, serving, or running the floor.

Chefs working under pressure in a packed professional kitchen during peak service
min
Average wait time
At peak hours. Customers won't wait longer than that.
%
Won't call back
They hang up and order from a competitor instead.
staff
Off the floor
Pulled away every time the phone rings during service.
24/7
AI coverage
Even when you're closed. Bookings taken overnight.
Features

Everything your front-of-house does. Without the headcount.

Order Flow handles the phone so your team can focus on making great food.

📞

Answers 24/7

Never miss a call again. Order Flow picks up day and night, even when you're closed.

🥡

Takes Full Orders

Captures the complete order accurately every time. No mishearing, no rushing, no mistakes.

📅

Books Tables

Manages reservations without tying up your staff. Instant confirmations, zero back-and-forth. Even outside opening hours.

💬

SMS Confirmations

Customers get an instant text confirming their order or booking. No uncertainty.

💳

Pay by Link

Secure payment link sent via SMS. Orders paid before they're prepared. Cuts no-shows.

🔁

Transfers to Human

Complaints or special requests? The call transfers seamlessly to your team. You set the rules.

How It Works

Up and running in minutes.

No new hardware, no complicated setup. If you have a phone number, you're ready to go.

01

Customer calls your restaurant as normal

Nothing changes for the customer. They dial your existing number — Order Flow picks up immediately.

02

Order Flow takes the order and sends an SMS

The AI handles the full conversation naturally — polite, accurate, and fast. Instant confirmation by text.

03

You receive the order, payment sorted

Orders land straight in your kitchen. Payment collected upfront via SMS link, or the customer pays on collection.

The exterior of a welcoming restaurant
See It In Action

This is what your customers hear.

Try It

Hear it for yourself.

Call our live demo line and talk to Order Flow as if you were ordering from your favourite takeaway.

📞 +44 0000 000 000

Demo number — try it free, no signup needed

The Numbers

Cheaper than your cheapest hire.

A part-time phone hire
~£1,100/month
Wages only: 20hrs/week at £12.71/hr (UK minimum wage)
  • + 13.8% employer National Insurance
  • + Holiday pay and sick pay
  • + Recruiting and training time
  • Off sick sometimes. Only handles one call at a time.
Order Flow
From 3.5% per order or £249/month flat
One predictable cost. No employment overheads.
  • No National Insurance
  • No holiday pay, no sick pay
  • No recruiting, no training
  • Handles unlimited calls simultaneously, 24/7
What Our Partners Say

Early kitchens, honest feedback.

We were sceptical at first, but Order Flow handles our phone orders better than most of our staff. The fact that Toby built this at 18 is mental.

Design Partner, Independent Takeaway, London

Friday nights used to be chaos on the phones. Now orders just come through automatically. Our kitchen staff can actually focus on cooking.

Design Partner, Restaurant Owner, Birmingham

Setup took less than a day. The AI sounds so natural that half our regulars don't even realise they're not speaking to a person.

Design Partner, Takeaway Owner, Manchester
Pricing

Simple pricing. No surprises.

No hidden fees. No long contracts. Cancel anytime.

Pay Per Order
3.5%/order
  • AI phone agent
  • SMS confirmations
  • Pay-by-link
  • Table bookings
  • Human transfer
  • 24/7 coverage
  • Your existing number
  • Setup included

Best for restaurants testing the waters or with lower call volume.

Get Started
Popular
Flat Rate
£249/month
  • Everything in Pay Per Order
  • Unlimited orders
  • Priority support
  • Custom AI voice
  • Up to 3 locations
  • Regular system updates

Best for busy restaurants with high phone volume.

Get Started
FAQ

Questions? Answers.

Most restaurants are up and running within 24 hours. We configure everything — menu, hours, preferences. No hardware needed.

No. Order Flow uses advanced voice AI that sounds natural. Customers often don't realise they're speaking to AI.

It confirms every order back before submitting and sends an SMS summary. Accuracy is higher than most staff during rush.

Yes — tailored to your exact menu, pricing, hours, and special rules. It works like your best staff member.

The AI seamlessly transfers the call to your team. You set the rules for when it hands over.

No. Works with your existing number. Nothing changes for the customer.

Book a Demo

See Order Flow in your restaurant.

Book a free 15-minute demo. No commitment, no pressure.

  • Live demo of the AI taking a real order
  • Setup walkthrough for your restaurant
  • Honest answers to any questions